Update Logos in LT3Raptor & StoneTags
Description Logos used on shop sheets and in StonTags can be customized with a company’s unique designs. User Permissions A user must have admin permissions to update company logos. × Dismiss this alert. Update Company Logos Navigate to https://lpicloud.com/ Enter the username and password of an admin in the organization > Login Click Profile Click the […]
Enabling alternate language
Description LT3Raptor has been translated into multiple languages to improve usability and adoption for users in all countries LPI supports. If LT3Raptor is already installed and is unable to refresh with alternative languages, LT3Raptor must be uninstalled and reinstalled. Install Windows Language Pack Click Start > Settings Click Time & language Click Language & region […]
Uninstall LT3Raptor
Description For various reasons, LT3Raptor many need to be installed. If it does, follow the steps below. Uninstall LT3Raptor Windows 11 Windows 10 Windows 11 Click Start > Settings Click Apps > Installed apps Find LT3Raptor and click … to the right. Click Uninstall > Uninstall Windows 10 Click Start > Settings Click Apps > Apps […]
Error: Security tools indicate risk using LPI Cloud
Description While attempting to access LPI Cloud Bitdefender Endpoint Security Tools or other RMM/AV/AM security tools indicate the device is at risk/infected with malware. Error: templator.com/…framework/Client.Services.dll contains malware… Error: templator.com/…framework/Client.Infrastructure.dll contains malware… Cause This may appear when strict firewalls configurations are in place using anti-virus, anti-malware, and/or Remote Monitoring and Management tools. The underlying cause of […]
Logo will not update in LT3Raptor
Description The company logo has been updated in LPI Cloud, however an old logo is still appearing in LT3Raptor. Cause The cause of this is a sync error that locks the logo file and prevents it from being updated with the new logo file. Resolution The recommended action to take is to create a spline […]
Cutouts and drill holes will not cut
Description Files exported from LT3 show cutouts and drill holes in the DXF but will not cut from AlphaCAM. Cause LT3Raptor is exporting arcs with a defined number of snap points. In some cases, these are not spaced out enough to be correctly handled by AlphaCAM. Resolution The recommended action to take is to create […]
LT3Raptor Performance Issues
Description While loading and using LT3Raptor, the application has slow performance. Cause If LT3Raptor is showing signs of slow performance, there are a couple of reasons this could be occuring. LT3Raptor is syncingThe first time running LT3Raptor, the application will sync past jobs (default 15 days) into the local database on the device. While syncing, […]
LT3 Crashes while loading
Description While loading LT3Raptor, the application will close before getting to the home screen. Cause This issue is related to a faulty database Resolution To resolve this issue, In File Explorer, navigate to: C:UsersUSERNAMEAppDataLocalPackagesc9769af5-82f6-477d-bba2-6c296de89f6c_9pbmgk3ye29w4LocalState Rename Database to Database.backup Open LT3Raptor
LPI Cloud License & User Roles
The LPI Cloud platform uses both licenses and roles to allow and restrict access for users. This articles explains the difference between license and roles and which options are available for each.
LT-2D3D R4.0 Laser Connection
Instructions for connecting the LT-2D3D R4.0 to a tablet.
