What can we help you with?

Surface Pro 7 crashing while using the camera

Description When using the camera or trying to save a job in LT1  immediately after using the camera, the Microsoft Surface Pro 7 crashes resulting in a BSOD/Stop Error (https://docs.microsoft.com/en-us/windows/client-management/troubleshoot-stop-errors). LPI has seen Surface Pro 7 tablets with no modifications from LPI and without any LPI-related software installed exhibit this behavior. Not all Surface Pro […]

Systemize & JobTracker Integration

Description Instructions for connecting LT1 with Systemize and JobTracker.  Note: JobTracker is the legacy application that was replaced with Systemize in 2019.  Systemize Job Tracker Systemize With LT1 running,  Click Edit > Options > JobTracker/Systemize Enter your Username and Password > OK.  In the API URL box enter the web address that is used to log in through the web browser […]

Unable to run multiple LT1 instances

Description When LT1 is open, attempting to open a second instance of the application forces the first instance to close instead of running two instances side-by-side. Cause Two instances of the LT1 application can be run side-by-side. Sometimes, when the machine-settings.txt file becomes corrupted, it will cause the first instance to close before opening the […]