Allen Datagraph Plotter will not cut
Error: Error repositioning laser, the distance between points did not match. Please reshoot the last three points
Restore a deleted job
Instructions to recover jobs that have been deleted in LT3 Raptor. Show deleted jobs Navigate to https://lpicloud.com/ Enter the username and password of an admin in the organization > Login Click Jobs Click View > Show Deleted Click the deleted job Click Yes to set the job to Active and restore the previous status prior to […]
Error: Value of ‘NaN’ is not valid for ’emSize’.
While attempting to add a drop-in to a job in LT1, the application throws the following error: Error: Error: Value of ‘NaN’ is not valid for ’emSize’.’emSize’ should be greater than – and less than or equal to System.Single.MaxValue.
Parameter name: emSize
Error: The error code is 2503
Description While attempting to install LT1, the installer application throws the following error: Error: The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2503. Cause This error is caused by the Windows User not having the correct permissions assigned to the Windows […]
Allen Datagraph Plotter Only Cuts 1″ Squares
Error: Error repositioning laser, the distance between points did not match. Please reshoot the last three points
Update Logos in LT3Raptor & StoneTags
Description Logos used on shop sheets and in StonTags can be customized with a company’s unique designs. User Permissions A user must have admin permissions to update company logos. × Dismiss this alert. Update Company Logos Navigate to https://lpicloud.com/ Enter the username and password of an admin in the organization > Login Click Profile Click the […]
Enabling alternate language
Description LT3Raptor has been translated into multiple languages to improve usability and adoption for users in all countries LPI supports. If LT3Raptor is already installed and is unable to refresh with alternative languages, LT3Raptor must be uninstalled and reinstalled. Install Windows Language Pack Click Start > Settings Click Time & language Click Language & region […]
Uninstall LT3Raptor
Description For various reasons, LT3Raptor many need to be installed. If it does, follow the steps below. Uninstall LT3Raptor Windows 11 Windows 10 Windows 11 Click Start > Settings Click Apps > Installed apps Find LT3Raptor and click … to the right. Click Uninstall > Uninstall Windows 10 Click Start > Settings Click Apps > Apps […]
Error: Security tools indicate risk using LPI Cloud
Description While attempting to access LPI Cloud Bitdefender Endpoint Security Tools or other RMM/AV/AM security tools indicate the device is at risk/infected with malware. Error: templator.com/…framework/Client.Services.dll contains malware… Error: templator.com/…framework/Client.Infrastructure.dll contains malware… Cause This may appear when strict firewalls configurations are in place using anti-virus, anti-malware, and/or Remote Monitoring and Management tools. The underlying cause of […]
Logo will not update in LT3Raptor
Description The company logo has been updated in LPI Cloud, however an old logo is still appearing in LT3Raptor. Cause The cause of this is a sync error that locks the logo file and prevents it from being updated with the new logo file. Resolution The recommended action to take is to create a spline […]
