What can we help you with?

LT3 Crashes while loading

Description While loading LT3Raptor, the application will close before getting to the home screen. Cause This issue is related to a faulty database Resolution To resolve this issue,  In File Explorer, navigate to: C:UsersUSERNAMEAppDataLocalPackagesc9769af5-82f6-477d-bba2-6c296de89f6c_9pbmgk3ye29w4LocalState Rename Database to Database.backup Open LT3Raptor

Surface Pro 7 crashing while using the camera

Description When using the camera or trying to save a job in LT1  immediately after using the camera, the Microsoft Surface Pro 7 crashes resulting in a BSOD/Stop Error (https://docs.microsoft.com/en-us/windows/client-management/troubleshoot-stop-errors). LPI has seen Surface Pro 7 tablets with no modifications from LPI and without any LPI-related software installed exhibit this behavior. Not all Surface Pro […]