Windows Support Articles
Allen Datagraph Plotter will not cut
Error: Error repositioning laser, the distance between points did not match. Please reshoot the last three points
Error: Value of ‘NaN’ is not valid for ’emSize’.
While attempting to add a drop-in to a job in LT1, the application throws the following error: Error: Error: Value of ‘NaN’ is not valid for ’emSize’.’emSize’ should be greater than – and less than or equal to System.Single.MaxValue.
Parameter name: emSize
Error: The error code is 2503
Description While attempting to install LT1, the installer application throws the following error: Error: The installer has encountered an unexpected error installing this package. This
Update Logos in LT3Raptor & StoneTags
Description Logos used on shop sheets and in StonTags can be customized with a company’s unique designs. User Permissions A user must have admin permissions
Perform a Windows In-Place Upgrade
Performing a clean install of Windows OS will resolve most issues encountered. However, it is a destructive action as it completely removes everything from the
Enabling alternate language
Description LT3Raptor has been translated into multiple languages to improve usability and adoption for users in all countries LPI supports. If LT3Raptor is already installed
LT3Raptor Performance Issues
Description While loading and using LT3Raptor, the application has slow performance. Cause If LT3Raptor is showing signs of slow performance, there are a couple of
LT3 Crashes while loading
Description While loading LT3Raptor, the application will close before getting to the home screen. Cause This issue is related to a faulty database Resolution To
Surface Pro 7 crashing while using the camera
Description When using the camera or trying to save a job in LT1 immediately after using the camera, the Microsoft Surface Pro 7 crashes resulting
Load Labels in the Epson C4000 Printer Driver
Description Instructions for loading labels into the Epson C4000 label printer used with StoneTag. Load Labels in the Epson C4000 Printer Driver Turn the printer
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Welcome to LPI’s support site. This is one component of LPI Care, our commitment to serving all users of the LT-2D3D Laser Templator and LT3Raptor.
