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Perform a Windows In-Place Upgrade

Performing a clean install of Windows OS will resolve most issues encountered. However, it is a distructive action as it completely removes everything from the device and installs a factory build of Windows.

An advantage of doing an in-place upgrade will allow all accounts, settings, and programs to remain intact.

Download Windows ISO

The first step to perform an in-place upgrade is to download a copy of the Windows OS.

  1. Visit: https://www.microsoft.com/en-us/software-download/windows10
  2. Under Create Windows 10 installation media, click Download Now.
  3. Navigate to the directory where MediaCreationTool_22H2.exe was downloaded.
    1. NOTE: MediaCreationTool_22H2.exe is the version at the time of publication.
  4. Right click (tap and hold on touch devices) MediaCreationTool_22H2.exe > Run as administrator
  5. If you see the message Do you want to allow this app to make changes to your device? > click Yes
  6. Click Accept to the Microsoft Software License terms
  7. Select the radio button next to Upgrade this PC now > Next
  8. Ensure Install Windows 10 Pro and Keep personal files and apps are both checked.
  9. Click Install
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