LT3Raptor Support Articles
Restore a deleted job
Instructions to recover jobs that have been deleted in LT3 Raptor. Show deleted jobs Navigate to https://lpicloud.com/ Enter the username and password of an admin
Update Logos in LT3Raptor & StoneTags
Description Logos used on shop sheets and in StonTags can be customized with a company’s unique designs. User Permissions A user must have admin permissions
Enabling alternate language
Description LT3Raptor has been translated into multiple languages to improve usability and adoption for users in all countries LPI supports. If LT3Raptor is already installed
Uninstall LT3Raptor
Description For various reasons, LT3Raptor many need to be installed. If it does, follow the steps below. Uninstall LT3Raptor Windows 11 Windows 10 Windows 11
Error: Security tools indicate risk using LPI Cloud
Description While attempting to access LPI Cloud Bitdefender Endpoint Security Tools or other RMM/AV/AM security tools indicate the device is at risk/infected with malware. Error: templator.com/…framework/Client.Services.dll
Logo will not update in LT3Raptor
Description The company logo has been updated in LPI Cloud, however an old logo is still appearing in LT3Raptor. Cause The cause of this is
Cutouts and drill holes will not cut
Description Files exported from LT3 show cutouts and drill holes in the DXF but will not cut from AlphaCAM. Cause LT3Raptor is exporting arcs with
LT3Raptor Performance Issues
Description While loading and using LT3Raptor, the application has slow performance. Cause If LT3Raptor is showing signs of slow performance, there are a couple of
LT3 Crashes while loading
Description While loading LT3Raptor, the application will close before getting to the home screen. Cause This issue is related to a faulty database Resolution To
LPI Cloud License & User Roles
The LPI Cloud platform uses both licenses and roles to allow and restrict access for users. This articles explains the difference between license and roles and which options are available for each.
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Welcome to LPI’s support site. This is one component of LPI Care, our commitment to serving all users of the LT-2D3D Laser Templator and LT3Raptor.
