Error: Value of ‘NaN’ is not valid for ’emSize’.

While attempting to add a drop-in to a job in LT1, the application throws the following error: Error: Error: Value of ‘NaN’ is not valid for ’emSize’.’emSize’ should be greater than – and less than or equal to System.Single.MaxValue.
Parameter name: emSize

Error: The error code is 2503

Description While attempting to install LT1, the installer application throws the following error: Error: The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2503. Cause This error is caused by the Windows User not having the correct permissions assigned to the Windows […]

LT3 Crashes while loading

Description While loading LT3Raptor, the application will close before getting to the home screen. Cause This issue is related to a faulty database Resolution To resolve this issue,  In File Explorer, navigate to: C:UsersUSERNAMEAppDataLocalPackagesc9769af5-82f6-477d-bba2-6c296de89f6c_9pbmgk3ye29w4LocalState Rename Database to Database.backup Open LT3Raptor

Surface Pro 7 crashing while using the camera

Description When using the camera or trying to save a job in LT1  immediately after using the camera, the Microsoft Surface Pro 7 crashes resulting in a BSOD/Stop Error (https://docs.microsoft.com/en-us/windows/client-management/troubleshoot-stop-errors). LPI has seen Surface Pro 7 tablets with no modifications from LPI and without any LPI-related software installed exhibit this behavior. Not all Surface Pro […]